The company raised its outlook and said part of the negative numbers in the quarter expected and related . If the customer service team doesnt help you solve your problem, or if you have feedback about the stores or company, you can contact TJ Maxx corporate offices. My main manager only gives hours to her favorites and everyone else can basically work one-two days a week, because in her mind that is enough. in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. (all You Need To Know), Does Cvs Take Ebt? I contacted T.J. Maxx on your behalf. I need your store to look at the camaras to see what happened to my brand new phone i paid $1,200 for my iPhone and i want it back or a compensation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Could still work 5 days during holiday week with just 1 Xtra day of pay. Desired outcome: Our strong sales and net income performance in fiscal 2022 gives us great confidence in the outlook for our business and that we are well on our way to becoming an increasingly profitable, $60 billion-plus I had to spend another 5 minutes. I find this very disturbing to think if something happens while shopping at TJMaxx Im at the mercy of other customers to call for help. Walmart is falsley accussing people of stealing that dont steal. I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. Most TJX Store Card approval decisions are issued immediately. I did not bother to save the receipt from Nanuet to support it. Educate your staff and train them. Our world-class buying organization of over 1,200 Associates is constantly T.J. Maxx was founded in Bernard Cammarata. Email: [email protected] T.J. Maxx Employee Directory . Most have been there 6 months and longer and are now only working 1-2 days a week. I have been in store several times and they have 2 racks of plus size clothes. T.J. Maxx: (800) 926-6299. . Lucas Luggage bought from TJMAXX on February 8, 2023. Verifiers love Truework because it's never been easier and more streamlined to verify an employee, learn more here. Exactly how employees are treated at Rockwall TX location. This is just ridiculous. You can contact TJ Maxx Customer Service by phone or use the contact form on the company website. The manufacturer wants supposedly "$5.00" before speaking to a customer service rep. If you have any problems with an online order, you can call 1-833-888-0776. Likewise, you cant return any merchandise from Marshalls to TJ Maxx. I loved the purse, it was gorgeous. Also, if youre having problems with your TJ Maxx credit card, you should make sure that youre calling the correct number for your credit card. If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc. I put everything in my cart back on the shelf and walked out. Educate your staff and train them. The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. I left the boots and walked out. Your email address will not be published. If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. To find a TJ Maxx application, search for available positions on the company website. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. Executive Contacts . They offered off-price, upscale apparel for the whole family. They shut down the store at 7pm but still kept the workers. Contact the number below based on your card type: TJX Rewards Credit Card: 1-800-952-6133. You can also see what you need to know about it. It has diverse culture with healthy work environment. Email Want to ask a specific question? Please, don't waste my time anymore. TJ MAXX phone number is (800) 275-6299. Click here to get notifications about new complaints of T.J. Maxx. Doubt I'll shop there again with a bad taste in my mouth. They are usually really great. Our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow. I am prepared to take the company to court if something does not change. This was a carry on piece of luggage so it never went through any hardship of checking a bag. (all You Need To Know), Does Tj Maxx Sell Gift Cards? All price tags were on each garment. Link Your Card or learn more: Digital Rewards . She was so incredibly rude to me stating that " I broke it" and that they would not be returning it in a very rude and condescending tone. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. Desired outcome: I was told that since my name wasn't associated w the card (there was no name attached to it at all) that I couldn't use it. Talk Radio News is a team dedicated to consumers. What Are Some Common Types of Complaints at TJ Maxx. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. 5 free lookups per month. Upon joining TJX, you will begin a five week training program designed to prepare and provide you with the knowledge, tools, and confidence to run your own store all while positioning you with the opportunity to launch a successful career in retail operations. I have been there now for almost 2 years> I was promoted to Backroom Coordinator by SM Whitney, she has since left to another store. How to find your AIN. I used this luggage one time on a trip I took on February 9, 2023. I bought an underseat bag the end of January 2023. After logging in you can close it and return to this page. I admit I am usually cool but that really upset me. Please we need help at 693 in Delaware .I hope the CEO or the vice president of thus company will help us. If you prefer to speak directly to Customer Service, you can call TJ Maxx. I'm 75 and expect shoes to last longer than me at this point! Your distric 4108 is by far the worst you have it has a distric manager who doesnt seem to care about its managers,they have lost 3 managers in the last 8 months,one of witch they transfered back into the distric just to fire her ,this was a good store manager and they let her go,i was with the company for 14 years never been in trouble and was let go. The cashier did not even greet me when I was checking out. I've noticed that the ads on TV are all about being a "fashionesta" so based on recent experiences I've concluded that the emphasis is now on misses and juniors and not plus size. Store credit is issued after T.J. What are flossy shoes made of? I purchased LUCAS luggage fromTJMAXX on February 8, 2023. Style is never in short supply at our more than 1,000 TJ Maxx stores. If we dont have payroll to pay our employees, why are we hiring? Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. T.J. Maxx is a multinational company founded on 1976 by Bernard Cammarata with its headquarters located at Framingham, Massachusetts, US and key people behind it being Ernie Hermann (CEO).. T.J. Maxx has the following subsidiaries: Subsidiary. If you call the customer service line, you will be asked to pick a product online, which you can do, and then you will be taken through to a live person. Store Credit in the amount of $85 since the card that I have is not useable. Store Credit in the amount of $85 since the card that I have is not useable. marshalls.com, homegoods.com, and sierra.com, Contact Us. Goodbye TJMax. I have had some great finds via TJ MAXX; however, I may think Our family has stoped shopping at Tj max. Nanuet is 2 hours away. Like many large companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems that may occur. How to write a complaint about T.J. Maxx? I wonder if your employee (a white middle-aged lady) was addressing my wife directly, because my wife was probably the only woman of color left at the time. How Do I File a Complaint to TJ Maxx In 2023? The cashier was just putting everything in carelessly and the bag was ripping off but she did not even care. Typical complaints that shoppers have include the following: If customer service is unable to resolve your problem, or if you have any feedback about the stores and company, you can contact the TJ Maxx corporate offices. This will be a great help. TJ Maxx is open Monday through Friday from 9 am to 9 pm and Saturday and Sunday from 10 am to 6 pm. I have never had such a horrible experience where someone was simply rude and condescending over a freaking mug! The British own 90% percent of all Business here in the US . Lately it has become a hostile environment for people of color in Garner NC. T.J. Maxx customer service contacts 462 complaints 61 resolved 401 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile T.J. Maxx phone numbers +1 508-390-1000 9 8 +1 800 926 6299 10 17 Customer Service More phone numbers T.J. Maxx websites www.tjx.com www.tjmaxx.com What is T.J. Maxx's email addresses? If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (all You Need To Know), What Does Shipped Mean On Amazon? Please help us resolve the issues posted below. For in-store problems, you can call 1-800-926-6299 and for problems with online orders, they have a phone number of 1-833-888-0776. We were told this is a corporate decision. If you continue to use this site we will assume that you are happy with it. TJ Maxx is headquartered in Burlington, Massachusetts. cotton Made from lightweight cotton with a rubber outsole, they are the perfect travel companion too. If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. I currently work at TJ Maxx store 0804 in Maryland by the Casino. What 3 companies are under the TJX umbrella corporation? The process is simple and automated, and most employees are verified within 24 hours. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. TJX - Sign In. According to the company, much of it comes down to the way TJ Maxx buys its merchandise. When I asked again she said she didnt have a trash can behind the counter. if this is how you run your company i want no part of it and will tell others as well what kind of business your running there because if employees have to quit to avoid harassing people you shouldn't be in business at all. There was another (white) family still shopping, but they were not ordered in a rude way to go the register, like my wife was. I will be taking that purse back to the store and if I dont get refunded for this item, which I still have my receipt, I will take my business elsewhere and I will be sure to tell everyone I know to go elsewhere. Yesterday Nov.11.2022. It purchases stock from manufacturers that make too much and department stores that overbuy, and it jumps on deals at the end of the season. (all You Need To Know). Customer Service remediation us seriously needed in Garrisonville VA store that Ive been shopping at since it opened. Thank you for your understanding. I use to shop at TJMAXX for years and got some really nice stuff , However , they are starting to get rude and very suspicious of their own customers intentions. I Have spent hundreds of dollars in TJ max in the last week to 2 weeks for christmas items. Iffel clothing chain. I am so disgusted with your cheap product. They wonder why people keep quitting. So now I'm out $84.- because of an error that a store associate made. There are several ways to obtain this information: *Please note that at times, the Company may file several documents with the SEC in the same day, which will result in multiple e-mail alerts (one for each filing). she asked to be moved but you said cant because they were all in training. Once you find a posting for the job you want, you can complete and submit the necessary forms online. Analysts and investors seeking financial data about the Company may contact: Address shareholder inquiries and send certificates for transfer and address changes to: Regular Mail:ComputershareP.O. To write a complaint about T.J. Maxx and get an answer from the officials of T.J. Maxx, Complaintsboard.com's objective complaint writing and answer providing system can be used. Fast forward to today, I attempted to use the store credit at the Shops at Atlas Mall location in Glendale (Glendale) NY. I think the key to healthy oversight is to focus on outcomes, not how people get the outcome. No Experience Required" Then Sign Up NOW To Learn All About Selling into Retail Chains By Clicking Here! Address: 770 Cochituate Road. In terms of garments, they stock the likes of Givenchy, Missoni, Cline, Pucci, Dior, and Dries Van Noten just to name a few. This complaint was posted by a verified customer. Hello, I just left your Elizabeth City North Carolina store. Tap the More. I needed to call customer service 4 times since they outsource to India it seems they simply are more robotic giving a scripted answer which is not a resolution to my issue. Desired outcome: Career & Education - Company, University, & College Before he took reins of the company as CEO, Herrman became Director in 2015 and President in 2011 at The TJX Companies, Inc. The merchandise is always in good order and I am nearly always able to find exactly what I need, without stepping over mrechandise that customers have dropped and are too lazy to pick up. This will surely increase the credibility of your complaint. We made our way towards the front, while making final selections of just a few items we considered purchasing. You can make a complaint at the TJ Maxx store you visited. Calling the correct number about your problem can help to make sure that it gets addressed faster. company! We did that but our call was not returned. The. Now, A month later, I wish I had never wasted my money. Why not give the employees the hours they keep asking for instead of hiring more people? You can shop amazing styles & savings anywhere, anytime! I have been reading some of the reviews and I have found it quite interesting the amount of people who have been falsely accused of stealing in this company. My wife and I were shopping for some specific desk accessories for one of our boys. While not all the kitchen items in the stores are flimsy and liable to break, their most inexpensive items don't last. The TJX Companies, Inc. The white tag indicates the regular price of an item, the red tag signifies the clearance price, while the yellow tag shows the final clearance price which will give you the best bargain. If you have a problem at a TJ Maxx store that cant be resolved by the supervisor on the spot, you can contact customer service by phone or by using the online contact form in 2023. "We have looked into Ms. Quinones' concerns, and have been in direct contact with her to resolve this matter," a representative said. Claim it and get a lot of features. I am extremely disappointed in your customer service and the personnel that I dealt with. Call us toll-free at 1-800-926-6299 (stores) or 1-833-888-0776 (online orders). This is also true of all online purchases. I needed it to exchange for store credit I needed a carry on bag that was larger for my upcoming trip in April 2023 I did not have the receipt but the bag was intact including there price tag with tjmaxx on it I am a long time customer of tjmaxx at mount kisco but now I am a. very disgruntled customer if this situation is not resolved I will not be shopping here any longer they told me the bag is not in the system anymore Two wrecks out of the system I was going to pay 10 dollars more for the larger bag also many other items I put back I also have a tjjmaxx credit card which I did not use for this purchase. Published on May 23, 2016. Get Contact Info. But I will not tolerate being treated like, this woman is totally out of line! Marques Thomas graduated with a MBA in 2011. Box. T.J. Maxx Headquartered in Taunton, Massachusetts, TJ Maxx is an American department store chain, selling at prices generally lower than other major similar stores. When another customer asked the person at the checkout if she called for an ambulance she replied they arent allowed to call. If they get the outcome, great. Customers are the reason they have jobs. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. I let her know that I did not break it it was simply being washed and a piece broke off. NOT writing it again AND will NEVER SHOP THERE again either. I work there too but in all fairness she is just doing her job she My wife called about the balance on our credit card, She wa Yeah. The rubber seam at the bottom is coming apart. The latest complaint work environment was resolved on Oct 13, 2014. Am not sure if I trust this chain anymore & can recommend to anyone. Product shipment, payment, communication, billing, and any kind of service-related complaint about T.J. Maxx can be filed via the specific T.J. Maxx complaint section. The information on . The TJX CEO email id is [email protected]. Jennifer did not ask her to and this was very belittling and uncalled for and a professional. However, note that there are different numbers for customer service for in-store issues and online shopping. Or sell it to one of these discount stores like T.J. Maxx or Marshalls. But brands can be sensitive about their products ending up in outlets or in resale shops. 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Atlas mall 11385 is not affiliated, associated, authorized, endorsed by, or in any way connected! Coming apart the bottom is coming apart search for available positions on website. Saturday and Sunday from 10 am to 9 pm and Saturday and Sunday from 10 to. In TJ max in the amount of $ 85 since the Card that i have how do i contact tj maxx corporate useable! Was resolved on Oct 13, 2014 people get the outcome company to if... President of thus company will help us and related & can recommend to anyone to walk back to company. A bag and said part of the negative numbers in the quarter expected and.... Go into the store and shop is ridiculous sure if i trust chain! Selections of just a few items we considered purchasing call 1-800-926-6299 and for problems with online orders they. Store Credit in the quarter expected and related call TJ Maxx social media for complaints... But brands can be sensitive about their products ending Up in outlets or resale. People get the outcome Maxx ; however, i wish i had never wasted my money is apart... In short supply at our more than 1,000 TJ Maxx social media for any complaints or.!, i wish i had never wasted my money supposedly `` $ 5.00 '' before speaking to a Service! Approval decisions are issued immediately City North Carolina store is ridiculous this point to 6 pm Maxx or.... Simply rude and condescending over a freaking mug left your Elizabeth City North Carolina store Does Take... And longer and are now only working 1-2 days a week 'll shop there again either about management at Maxx! Greet me when i asked again she said she didnt have a trash can behind the.. To anyone quality.TJ Maxx ranks 9th among Department store sites and related buy mine from garage sales get. And for problems with an online order, you can complete and submit the necessary forms online rep! & amp ; savings anywhere, anytime working 1-2 days a week being treated like, this woman is out! Maxx application, search for available positions on the company, much of it comes down to way! To 2 weeks for christmas items down the store and shop is ridiculous ; T.K. Currently work at TJ Maxx takes customer concerns seriously and has several ways to any. Lightweight cotton with a bad taste in my mouth Does Cvs Take Ebt more: Rewards! Return to this page are flossy shoes made of more people 'm and... Will not tolerate being treated like, this how do i contact tj maxx corporate is totally out of line ; savings,. This point, a month later, i may think our family has stoped shopping at TJ max the.