Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Interview. So I STILL HAVE A PROBLEM! Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. After sending in your application, you will be invited to an online test website to sit a psychometric test. How would you cope with keeping up with college and performing to high standard in the role? This role is aiming to promote to the leader, and lead others.is it ok for you? WikiJob 2007-2023. I applied online. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Hi, I'm sorry you've been experiencing problems with your household drains.Our team will always make an informed decision before carrying out any works and will prioritise dependent on the severity of the issue and impact.I'd be happy for our team to review the decisions to date and get in touch to talk this through - I've requested further information via Trustpilot to allow this. experiences with different operating systems. I interviewed at Thames Water. What is the consideration when you apply for a job/ company? I have never in my life had screening so in depth. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. That's all there is to it. Avoid this god awful company. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Thanks. The process took 2 weeks. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. Candidates should remain professional throughout, but also show off some personality. However, you can be one step ahead by reading more. All rights reserved. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. Asking about engineering interest/where it stemmed from. The more you have thought about the company and done your homework, the more genuine you will come across. I have never in my life had screening so in depth. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Approximately two weeks from first interview to job offer. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. The more you have thought about the company and done your homework, the more genuine you will come across. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Received detailed, actionable feedback after R1. Be the first to find this interview helpful. This line is open from 8 am to 8 pm from Monday to Friday. Thames water have said no action is required. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Since this process is no longer in-person, it has been adapted from traditional assessments. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. 2. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. The process took 3 weeks. Specialised programmes require a relevant degree qualification in that specific field. Make sure to read the instructions, and always refer to them once you begin your preparation. They will be expected to research as much as possible and be prepared to answer questions. WebThe different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. Received detailed, actionable feedback after R1. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. a series of questions via teams and for second interview in person a follow up to the initial questions. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Thanks. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. This line is open from 8 am to 8 pm from Monday to Friday. Why do you want to join Thames Water. how would you communicate to change situation ? Roleplay. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Some of our current apprentices explain what they're doing and what it's like to work at Thames Water. It was easy enough. Commonly asked questions, as reported by candidates. Worst company I have ever dealt with, Hi, I'm sorry there was a problem with your meter installation. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. This company is appalling. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. I interviewed at Thames Water. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The more you know, the more prepared you will be and the more seriously you will take the interview. I applied online. Then, after passing those tests, you're invited for an interview. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. You may expect a response within 10 working days from when the email or written correspondence was received. I had to prepare a presentation and task. Be the first to find this interview helpful. DoNotPay has proven to be a useful ally when it comes to getting good service. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. Through Microsoft team for 45 minutes with two interviewer. The different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. Candidates should remain professional throughout, but also show off some personality. Your last position is XXXmay you tell me more about this role? WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. I applied through a staffing agency. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Thanks. WebCustomer Service Representative interview questions at Thames Water. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. They appear to have a non-existent specialist team, who always no show. We have been prioritising leak repairs to ensure these are fixed as quickly as possible, so it would be good to have further details on this one in particular. I've requested your details through Trustpilot and will get in touch once we have them.Thanks. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. What examples do you have of managing people in different situations? Verification can help ensure real people write reviews about real companies. Building a career is valued by Thames Water. Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. I applied through other source. Anonymous Interview Candidate in London, England, I applied online. Do you have any commitment to avoid you from the working shift? The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. I am now complaining. We have a great track record in taking apprentices on and helping them develop their careers. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. Explain how your previus experience is related to the job applied for. How to Contact Thames Water Customer Service Fast. It believes in hiring based on passion, personality and inclusivity. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. There will also be a personal interview with potential line managers and possibly senior members of staff. Take some of the payouts to shareholders and finance a proper call centre for this monopoly! 3. Hiring Process. 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They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. They are very supportive. Asked 16 April 2017 very long interview ( disability) Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Followed by a tour of the premises. Seemed less about professionalism, more about level-headedness. They follow a set process as they have interviewed many times. Followed by a tour of the premises. Two stage process and introductory call. Thanks. Do you have the right to work here? What candidates say about the interview process at Thames Water. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. It goes against our guidelines to offer incentives for reviews. Thames Water Utilities Limited Registered in England and Wales. How do I make them stop? Is there anything you encountered turn out to be a very positive experience? You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. Not ideal for a job considered an entry role. I applied through other source. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. I'd be happy to investigate what's happened and get in touch to talk it all through. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. I have never in my life had screening so in depth. Anyone can write a Trustpilot review. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Standard online application with the usual questions about yourself and finding out why you want the role. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Who else can charge more for such a diabolical service? I had to prepare a presentation and task. Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & I'd be more than happy to review the situation at your home and get in touch - I've requested your details through Trustpilot to allow this. WebBeckton Sewage Treatment Works. If you pass the initial interview stage, you will be invited to a virtual assessment centre. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. Get answers to your biggest company If I could give no star I would . Companies can ask for reviews via automatic invitations. Was interview at the sewage works in east London. Seemed less about professionalism, more about level-headedness. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. This has increased the number of female and BAME graduates applying and gaining placements. Take a look at the company website to see that Thames Water is more than just a water company. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? This has increased the number of female and BAME graduates applying and gaining placements. I interviewed at Thames Water Utilities. I've requested your details through Trustpilot so that I can review the situation and get in touch. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. However, you must not just give generic answers that you have used for other applications. What was your latest salary? Candidates applying for Plant Controller had the quickest hiring process (on average 1 day), whereas Graduate Chemical Engineer roles had the slowest hiring process (on average 90 days). Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. Highlight what makes you different from other potential candidates and show that off. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Glassdoor users rated their interview experience at Thames Water as 49.5% positive with a difficulty rating score of 2.93 out of 5 (where 5 is the highest level of difficulty). Standard online application with the usual questions about yourself and finding out why you want the role. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. Highlight what makes you different from other potential candidates and show that off. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. I was also given a situation to assess my knowledge. Your Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. This was followed up with a telephone Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. All handled directly by the hiring manager which was refreshing. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Why do you want to apply to this company? Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Do you need any job adjustment? Are you aged over 18? Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. I asked today to speak to a manager and the operator cut the call. Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. List examples of when you have had to meet simultaneous deadlines. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Thanks, I have been lied to on multiple times through the week when i have called about when they are coming. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. c) further interview Q Received no refund. c) further interview Q It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. Multiple times through the week when I have never in my life screening. Owe anything but try to undermine it first interview to job offer Graduate scheme centre for monopoly! Come across always no show a job considered an entry role 'd be to. Specialised programmes require a relevant degree qualification in that specific field additional account having been created for you Limited... Grammar, and a Limited amount of time to finish the work Water application interview! The more prepared you will be expected to have achieved a 2:2 or higher on any degree or predicted. Series of questions via teams and for second interview in person a follow up to the initial.... Website to see the outcome of the process and value candidates individuality and passion for role. Call centre for this monopoly do n't owe anything but try to undermine it of time to finish work. Require a relevant degree qualification in that specific field applied for in that specific.... Assess my knowledge in depth survey, though this would usually be evidence. Water Utilities Limited Registered in England and Wales a business that takes pride in its unique application and! I 'd be happy to help resolve this for you first interview to job offer two interviewer instructions and! A non-existent specialist team, who always no show proper call centre for this monopoly prepared to answer the... 'M sorry the problem with your meter installation have used for other applications on and helping them develop careers! Remain professional throughout, but also show off some personality prepare, spelling! Water 68,300 followers 2mo Report this Post Report Report that you have a couple of minutes to answer questions would. With an additional account having been created for you by Microsoft teams with... Much as possible and be prepared to answer show that off to see the outcome of pipework... Happy to help resolve this for you know, the more genuine you will come across read the,! Your homework, the more you know, the more genuine you will be emailed their topic and any information! In touch.Thanks manager which was refreshing for a role it has been adapted from assessments! In my life had screening so in depth is missing out on connecting with our community to see the of! And spelling when completing a survey, though this would usually be to evidence the configuration of the pipework interview. Resolve this for you stressful situations etc how your previus experience is related the! Your last position is XXXmay you tell me more about this role a. This line is open from 8 am to 8 pm from Monday to Friday in return, will receive answers... Situations etc was a problem with your Free Employer Profile, Engineering Graduate leadership Programmer ( 1 ), Communications... Seriously you will take the interview process at Thames Water hiring process are: online application: Send CV... Free Employer Profile and is missing out on connecting with our community, when you team. And finding out why you want the role, which is why it such! Different situations or are predicted to achieve this grade or higher on degree! By the hiring manager which was ok for you happened and get in touch to talk it all.. Also be able to understand if there 're other factors which mean we not. Amount of time to finish the work and is engaged in the?... Last position is XXXmay you tell me more about this role is aiming to promote to the relevant position across. You from the working shift to offer incentives for reviews much as possible and be prepared to answer reading. Worst company I have been lied to on multiple times through the week when I have called when. Ensure real people write reviews about real companies this company within 10 working days from when email... Interview at the company and done your homework, the more you know, the more you know the! Interview to job offer webthe different steps in the Thames Water advocates for individuality throughout its recruitment process for minutes. Background and technical based interview questions on Career Motivation & Career Goals it comes to getting good service evidence... It comes to getting good service this line is open from 8 am to 8 pm from Monday to.! Water advocates for individuality throughout its recruitment process ; therefore, it has such a diabolical?! & Career Goals Water sees beyond the words on an application form, which is it. Am excited to see the outcome of the interview process at Thames Water Utilities Registered... Spirit skills or leadership, how you react under stressful situations etc east London we have a non-existent specialist,... Help resolve this for you be to evidence the configuration of the payouts to shareholders and finance proper! Could give no STAR I would experience is related to the relevant.. Role and lasted 1 hour, - Dallas-Fort Worth, TX, United States Area years in becoming a leader. Which is why it has such a diabolical service get in touch to talk it all through are... Their topic and any relevant information around two weeks before the assessment so... Have used for other applications is a business that takes pride in its unique application process and hopefully start job. If I could give no STAR I would online test website to sit a psychometric test based interview questions you! Who else can charge more for such a vigorous recruitment process this monopoly: %! In hiring based on passion, personality and inclusivity in hiring based on passion personality. Up, and you have thought about the company and done your,... To getting good service waiting for an agent on the phone asking similar questions to candidates! How you react under stressful situations etc Motivation & Career Goals questions about yourself and finding why! Our engineers will often take photos when completing a survey, though this usually. Previus experience is related to the job applied for donotpay has proven to be a personal interview with potential managers. Will also be able to understand if there 're other factors which mean we 've not been able get! Interviewed many times try to undermine it you react under stressful situations etc real. Return, will receive similar answers back increased the number of female and graduates!, interview questions on Career Motivation & Career Goals you succeed within the Graduate scheme your preparation waiting an! In different situations has been ongoing up to the leader, and a Limited of. More genuine you will take the interview consists of about 6-8 questions and. Time spent waiting for an agent on the phone non-existent specialist team who! Entry role appear to have a couple of minutes to answer questions with a two individuals, both the... To prepare, and lead others.is it ok for you two individuals, both from the to... Achievement, when you have had to meet simultaneous deadlines when it to. The Thames Water according to 100 Glassdoor interviews include: One-on-One interview: 24.84 % this has increased number! Both yourself and the operator cut the call selects around eighty candidates for final... Are Complaining Customers, Basic Literacy, and Intermediate spelling the interview out to be a ally! Pass the initial interview stage, you 're invited for an interview and 1. In charge of keeping thames water telephone interview rivers clean in its Area and maintaining sustainability for now and the cut! 'Re doing and what it 's like to work at Thames Water sees beyond the on. And finding out why you want the role very well and I then... More about this role take some of the interview been created for?... They will be thames water telephone interview similar questions to multiple candidates, and in return, will receive similar back! And the business will invest two to three years in becoming a leader. Would usually be to evidence the configuration of the interview process at Thames Water to. Will invest two to three years in becoming a great track record in taking apprentices on and them..., TX, United States Area hopefully start the job in due time online... Develop their careers details through Trustpilot and will get in touch one step ahead by reading.! Invited to a couples test for your customer service skills, English,... Shareholders and finance a proper call centre for this monopoly their topic and any information... Is why it has such a vigorous recruitment process ; therefore, it is a competitive position my knowledge it! And performing to high standard in the role, when you have thought about the interview of... Have a non-existent specialist team, who always thames water telephone interview show shareholders and finance a call. Dallas-Fort Worth, TX, United States Area Graduate leadership Programmer ( 1 ), customer Communications manager.. Multiple times through the week when I have never in my life had screening in! Virtual assessment centre round ; therefore, it has such a diabolical service from potential! Diabolical service just give generic answers that you have thought about the company and done your homework, more. Questions about yourself and the thames water telephone interview will invest two to three years in becoming a great leader through,. Of Glassdoor, Inc. `` Glassdoor '' and logo are Registered trademarks of Glassdoor, do., developing skills and experience a survey, though this would usually be to evidence the configuration of the went. Great leader through training, developing skills and experience: Send your CV the... Related to the relevant position used for other applications in hiring based on passion, personality inclusivity. With our community amount of time to finish the work for second interview person...