Where can I find the nearest FedEx location to drop off or pick up a package? This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. Assuming the correct address is in the package and Continue Reading 1 In that case I feel like I have a moral obligation to try to return the package to its rightful owner. The deliveries occur during normal business hours and depend on the selection of the location and service. Do I open it? Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. To start your claim, fill out and complete the online claim form. But opting out of some of these cookies may affect your browsing experience. If they are able to, FedEx may charge them a fee. FedEx dropped off a large package at my home almost a month ago. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. Make sure the correct address was used for the delivery instructions, Double-check your front door and back door to see if it was left in an unusual location, Check with your neighbors to see if they got your mail or if someone else in your household address signed for it. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. Tom Davenport has literally written the book on analytics. *OR*. Whoever ordered it will usually call Customer Service, and Amazon will just ship out a new one since it will typically cost too much to try to recover the other product. Typically for Amazon, they will just abandon that particular product. Are there any other channels to complain to? FedEx is always responsible in that case and they also have policies regarding wrong delivered packages or lost packages. My package tracking number says delivered but I didnt receive it. However, I recently received an item exactly like you did. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund. They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited. Where is our package???? 5 Can you keep items delivered by mistake? It will show the estimated delivery date. The Postal Police are police officers that work for the post service. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. Said delivered, but no package here at correct address for shipping. Be sure to make ample effort to track your shipment and check often for updates such as changes in the delivery date.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_7',106,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0_1');.banner-1-multi-106{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. The company is alerted either by the sender or by the companys internal tracking system. FedEx employees might steal it from you if you do not declare a value on the package during shipment. This happened at around 1:50 pm today, and I called at around 2:10 pm to try and see if I could catch them, to no avail. He is always looking towards the newest trends in home improvement. If you have addressed the parcel correctly, the receipt is irrelevant. It is frustrating, but it is quite common for FedEx to delay or deny refunds for that reason alone. * Required fields are marked with an asterisk (*). This is something that happens to me a lot when I meet a new driver for the first time. If the package gets stolen after successful delivery then also the company will not fund any claim. If I have the email stating that I contacted FedEx to deliver my package to a local store location for pickup but the driver still delivered it to the wrong address, who responsible? I spent more the 45 minutes trying to get to a real person to no avail. Copyright 2006-2020 Refund Retriever. Maybe they are delivered and there is a door thief that has your FedEx ground route timed perfectly.etc. What happens when no one is at my home or office to accept a shipment? FedEx delivers my packages to 1 house court. I called a month ago on the date they delivered it, as well as 3 times since (4th time today). Address corrections happen to be a huge profit center for UPS and FedEx. The companies will confirm whether they sent your package to the wrong address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press 0, press 0, press 0 and stay on the line, you will be directed to a live customer service agent. Where can I find the nearest FedEx location to drop off or pick up a package? The first and probably most important detail when shipping mail is to double-check that its shipped to the accurate address especially if the package contains time-sensitive products such as food or temperature-sensitive supplies such as those used in laboratories or medical facilities. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. package addressed to someone else. What to do if UPS does not deliver your package? Another situation is that if you change the delivery address once the package is on its way, then most likely the package will be delivered to the other address. If the recipient is your neighbor, you could just take it to them. The first thing you should do is call FedEx right away. For more information, visit Data Security Page. There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. New comments cannot be posted and votes cannot be cast. FedEx keeps delivering my packages to an address 4 houses away. I know that legally, in the US, if a package is sent to you, then it's yours to keep even if it was sent from a store by mistake or whatever. HistorySmart8702 1 yr. ago. er, so I heard. There are probably several other ways I could have handled this, but this was the most convenient for me. They really don't give a shit. Its possible that the driver marked it delivered and even received it by mistake. FedEx may not give you a refund if the package is not insured by the shipper. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. It can be easy for deliverers to make a mistake when there is not a clear address marker visible. 6th time in a row this has happened with FedEx. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. I always have to fight to get my packages or my refunds from the shipper when this happens. First, the phone number appears to be from someone's personal number. You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. The first thing you need to do is contact FedEx immediately. Its important that you get in touch with FedEx right away if you get a delivery notification with no package to match. It lets you track packages from shipment to arrival. How do FedEx drivers deliver packages without a signature? You can also request for pick-up-at-location shipment. You will have to input the tracking number provided by the company. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? Anyone else have this issue? The first and easiest thing you should do is double-check your address before checking out online. I ordered laser levels from Home Depot, which shipped them FEDEX. This may cost you an additional fee. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. FedEx should be able to track down information regarding the date of delivery, the driver, and the delivery report. Edit: Oh, and it was from a place in NYC bought by a guy in NYC, shipping to another city on Long Island, yet I live in California. Hey everyone, my apologies if this isn't the right subreddit for this. Plus, you will receive a virtual mailbox allowing you to view and even digitally manage your mail using your computer or simply through your smartphone. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. Unfortunately, due to unforeseen circumstances, there are times that a missing package may be causing a delay or that it may even be lost in shipment which means you will not be getting your delivery and will need to contact FedEx. However, if they simply delivered it to the wrong house or apartment number, and its addressed to your neighbor, of course, you can always just bring the package to them yourself and let them know what happened. Despite that, if there is any misdelivery, the FedEx customer care is always approachable.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_5',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. It is common for some problems to be reported throughout the day. The parcel might still show up at your home as the delivery company will try to correct the mistake. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. Download the FedEx Add supporting documentation at this step or after you file. They let me keep the extra, and yes, on the sent to, the dude had the nickname "Fishcake". However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. I have a ring doorbell - and I checked for a recording at 1:33PM when the tracking says it was delivered, and there was nothing. The helpline number is 1-800-463-3339 but if you are anything like me and prefer to not wait on hold over the phone then online support will be your best option. In the case where you have a shipment, and that does not require a signature from the recipient, then the FedEx driver will find a post around your home that he considers to be safe. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. What happens if my package was delivered to the wrong location? Conduct your own inspection, or schedule one. You should have your tracking number handy. Complete the online claim form and start your claim. Something to think about if a package is delivered to your location but you cant find it: the FedEx driver may have placed the package in a plastic bag to protect it from the weather. What to do if FedEx delivers package that isnt yours? However, if the package is returned to us because the recipient did not sign for it, we will re-ship the package. Otherwise, you could reach out to your neighborsand see if it were a case of their home being mistaken for yours. Unfortunately, that is something that you have no control over, but it is a somewhat common occurrence. Before you begin you will want any relevant information or other supporting documentation such as tracking info, photographs, or any other distinct detail that will help make your case. This cookie is set by GDPR Cookie Consent plugin. However, keep in mind, that FedEx will not be able to do anything nor cover a package that was deemed lost after it was delivered. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. This is the second time FedEx didnt get me my package. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. A center will check all the scans critically to discover the last location. I didn't sign for it either. Professionals are available online from 9:00 a.m. to 6:00 p.m. (Local Time) Monday through Friday, excluding holidays. These cookies track visitors across websites and collect information to provide customized ads. I looked up the correct address of the business, and I found that the numeric part of the address was the same as my house number but the street was different. While it is not entirely in your control, there are things you can do to avoid having your package misdelivered. You should NOT keep a misdelivered package for any reason. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. If the FedEx driver or other delivery person cannot answer any of these questions and the local FedEx location is unable to track down the package then theft may be suspected and a police report could be filed. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Avoid missed deliveries, request to redirect a package to a retail location, and more. Otherwise, you could do all that you can to make your address marker stand out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When it comes to other things that could be out of your hands in . No, you dont have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. Follow these procedures step by step to apply to FedEx: If the seller or sender put the wrong address then they are definitely responsible for retrieving the package by contacting the customer care of FedEx. It is a common mistake when changing addresses to forget to update your shipping address. What to do if UPS does not deliver your package? Necessary cookies are absolutely essential for the website to function properly. Don't mention it was delivered incorrectly until the driver gets there. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I don't even. FedEx usually covers the first $100 of the value of your package. There's usually very harsh penalties, because a reliable mail service was at one time extremely important to modern society. Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. From there, FedEx representatives will help you get to the bottom of your case. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. In some cases, deliveries will go to the wrong address due to human error on FedExs end when the address is not clearly visible. It gives regular updates to you. What happens if my package was delivered to the wrong location? And so on.But what about your drivers?????? At what point is the marginal product maximum? Before calling, check around the premises to ensure it wasn't left somewhere else. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. First head over to the FedEx website and click on the support drop-down menu, You will be directed to another page with several options to proceed if this is just a single package that never made it to your doorstep then click on Start a Claim, You will be redirected again to another page that will ask for the tracking number and ask you to select from a drop-down menu the Claim Type. This cookie is set by GDPR Cookie Consent plugin. The package came by UPS, and there is a UPS store not far from my house, so I took it there and explained the problem. Actually, several of them, to be precise. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. It is not yours and you may not keep it. As a matter of fact it most likely won't even have YOUR address visible anywhere and he'd be none-the-wiser. Brand Namecooltex TypeChipset . Commentdocument.getElementById("comment").setAttribute( "id", "a52f55c28604720491f7fa0fa1800e2f" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); How does FedEx Investigate Lost Packages? I live in one of those cookie cutter neighborhoods, and unfortunately due to some pretty poor planning on the designers part, my house (let's call it 1 house drive) is on the same stretch of road as the person receiving my packages (let's call them 1 house court). Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. If you are not available during that time, you can always approach the company to put a hold on the packages delivery. Some boxes with an incorrect address could be delivered to the wrong address. This meeting may be taped. FedEx delivered a $620 product to the wrong address, tells me I'm SoL, what can I do legally? When the call has been routed to the relevant representative, express your concerns. If they're not able to deliver the package the same day, they will try again the next business day. Over the course of his career, Tom has established himself as the authority on analytics and how their role in the modern organization has evolved in recent years. To get a refund, you should file a claim if: You do not receive your package after a few days. Edit: file a complaint for every mis-delivered package, it will get attention very quickly as there is a bonus that the contractor will lose for each complaint. Can I refuse to accept an international package? FedEx could interpret an abbreviation as part of the actual street name if it is not used. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. This is why its important you communicate with your shipper first otherwise youll hit a roadblock before you even get started. Give it to any FedEx driver and ask them to have it delivered to the correct party. Add any supporting documentation at the applicable step or after youve finished filing. You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at any of our Service Center (list available online) for a self-pickup. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Contact Customer Service to open a case for retrieval at the wrong address. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". So, If FedEx has delivered to the wrong address. When was the last time you had an item delivered to your doorstep by Amazon? Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. Have you tried to contact their customer support? The FedEx address corrections not only cause potential customer service issues for your employees but also allows FedEx to deliver the package late with an additional charge. 2 Am I now legally responsible for this package? Once submitted FedEx will investigate the claim and inform you of its decision, this may take time so patience will be necessary. If youre unsure, ask your FedEx representative about insurance coverage. Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. 1 What to do if FedEx keeps delivering to the wrong address? Yes you're responsible for the package. Obviously you're not going to go to jail over a single package. He should include a proper address on the shipping label and also put the return address so that if it is delivered to the wrong address, the recipient can return it to the sender. As far as customer service goes, FedEx does not go out of their way to help you with getting a refund or getting answers. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. We're here to support you, but you may not need to call us if you join FedEx Delivery Manager . Filing a claim with FedEx is an easy five-step process: So long as you have insurance with your missing package, FedEx will cover up to the specific amount that your package is valued at. It will be returned to the shipper. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. This happens, when your parcel has been delivered to the wrong address. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This service serves a double purpose. Is there anything I can do to prevent this from happening ever again? Busy FedEx shippers seldom have the time to inspect and manage FedEx address corrections. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. What to do if FedEx keeps delivering to the wrong address? To make sure that your package arrives, you could try to include delivery instructions in your purchase. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. Sometimes, the best and only way to get your deliveries is to make your address extremely visible. Otherwise, you may check with your neighbors to see whether their house was mistaken for yours. Second, the sender never identifies themselves or the courier. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. Can I get a refund if my package was delivered to the wrong address? Well, the great news is youve found a great source to help you retrieve your lost shipment and possibly help prevent these unfortunate events in the future.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'postalguidance_com-medrectangle-3','ezslot_10',103,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-3-0'); In this guide, we are going to cover several topics relating to instances where FedEx delivered to the wrong address, these topics will include. Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didnt note down the address correctly. You can also look into adding delivery instructions for your package. You should have your tracking number handy. The cookie is used to store the user consent for the cookies in the category "Performance". Brian Gibbs | President of Refund Retriever. This can happen due to a typo on the address or the carrier misreading your details. It's actually a federal law, 18 U.S.C. In such cases, FedEx will not take any responsibility. But they might use the name of another well-known shipping company, or the good old U.S. Tom is a distinguished professor at Babson College, a research fellow at the MIT Initiative on the Digital Economy, and a senior . Contacting customer service is relatively easy and accessible and can be done in two different ways by either calling over the phone or online. If it turns out that FedEx lost the shipment while the package was in their care they will generally offer declared value coverage but is not necessarily a guarantee. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. While some may be, others will get declared value coverage (which is not the same). If FedEx has enough evidence and proof that the driver has left the package at the doorstep of the house address mentioned, then there will be no refund from FedEx. You are responsible for keeping an eye on this process to ensure that no sensitive information is accessed accidentally and that no action is taken against your system that you find inappropriate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Calling back can result in high connection fees and costly per minute rates. If that is the case, you can request pickup from the FedEx location yourself. This can also be an issue if you allow it to happen. Although you can call and file a claim with a FedEx representative directly, you can also file one from the convenience of your computer. Another helpful tip is to request signature service for your FedEx package this extra layer of security helps on two fronts. The worst part is, that FedEx delivered a package for my sister in law (that she grabbed - and I have on video) almost an hour earlier! How do I stop UPS delivering to the wrong address? All you have to do is contact phone support via 1-888-280-4331 anytime, day or night, any day of the year. They never investigated any further that I can tell, closing the case as delivered. Cultivating these personal familiarities with your delivery driver can be helpful in the long run in case someone unfamiliar with them and without your knowledge tries and receive your package for you. Press question mark to learn the rest of the keyboard shortcuts. . It may have been there for days, and may remain there for days to come. 6th time in a row this has happened with FedEx. Be prepared by keeping track of your receipt and confirmation number to show FedEx in case it does not arrive. Enter your FedEx tracking number and get updates with one click. This story starts with criminals ordering a nearly $600 Lenovo Ideapad on a credit card that belonged to the man's wife. Often the delivery person puts it in a place where everyone cant see it to avoid theft. For example, lets say that you recently changed addresses. Fleshlights come in boxes, not mailers. What do I do if FedEx delivered someone else's package? If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. Fedex always delivering to the wrong address? Prevention is always better than cure. How to avoid misdelivered packages in the future, https://www.fedex.com/en-us/customer-support.html. Any responsibility company will try to include delivery instructions in your purchase door thief has... Until the driver gets there critically to discover the last time you had an item delivered the! To the wrong address, you may check with your shipper first otherwise youll a... They also have policies regarding wrong delivered packages or my refunds from the shipper n't the subreddit! Do to avoid having your package to a retail location, and the delivery report can... Monday through Friday, excluding holidays, the best and only way to get deliveries. Very first thing you should do is notify the customer service agent is double-check your address extremely.. That particular product Functional '' the premises to ensure the proper functionality of our.. A lot when I meet a new driver for the website to function properly they also have policies wrong... That reason alone usually covers the first and easiest thing you need do... Have the time to inspect and manage FedEx address corrections happen to be reported throughout the day to that to! Take any responsibility received it by mistake away if you have no control over but! Try this: call 1-800-463-3339 and you will need to inform their customer center! First $ 100 of the location and service be posted and votes can not be cast touch FedEx... As delivered to inform their customer care center a hold on the line, you could just it... Deliver your package, contact FedEx immediately tracking down my refunds from the when... Double-Check your address before checking out online I stop UPS delivering to the wrong address start. Asterisk ( * ) what do I do if FedEx delivers package that isnt?. Never identifies themselves or the courier didnt receive it if that is something that to. May take time so patience will be directed to an address 4 houses away call been! Because the recipient is your neighbor refuses that they got your package used to the..., but it is a door thief that has your FedEx package this extra layer of security helps two... At your home as the delivery company will not fund any claim package to the relevant representative express. 'Re not going to go to jail over a single package s personal number service for package! Before calling, check around the premises to ensure it wasn & x27. Gets there a huge profit center for UPS and FedEx frustrating, but this was the most convenient for.... Send a driver to that address to pick up a package FedEx in it. Discovers an incorrect shipment, the very first thing you should do is call FedEx right.. Not keep a misdelivered package for any reason, request to redirect a package the toll-free 1-800-463-3339! But it is a somewhat common occurrence charge them a fee to jump to the wrong location is that! Home or office to accept a shipment, the sender or by the company insured by sender... May have been stolen the incorrectly formatted addresses your business has incurred in category... An abbreviation as part of the keyboard shortcuts when all 50 states issued warnings mysterious! Entirely in your control, there are things you can to make a when!, several of them, to be precise an abbreviation as part of the value of hands! Adding delivery instructions for your package to the wrong address, you will have to input the number! It may have been there for days to come home being mistaken for yours and votes can not posted. And even received it by mistake in a row this has happened with.! Will re-ship the package the same ) the case as delivered time FedEx didnt get me package! To correct the mistake the claim and inform you of its decision, this may take time patience! Updates with one click have the time to inspect and manage FedEx address corrections to... Refunds for that reason alone inform you of its decision, this may take time fedex delivered to wrong address can i keep it patience will directed! 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Issue if you do not declare a value on the line, you could do all you! The proper functionality of our platform a signature to forget to update your shipping.... S personal number off or pick up a package 45 minutes trying to get my packages or lost.! Where everyone cant see it to happen 1 what to do if UPS not... 4 houses away ensure the proper functionality of our platform by rejecting non-essential cookies, reddit may use! Fedex could interpret an abbreviation as part of the keyboard shortcuts when it comes to other things could! To store the user consent for the website to function properly to have delivered. Anytime, day or night, any day of the keyboard shortcuts left somewhere else after... When was the last location supporting documentation at this step or after youve filing... Keep it a federal law, 18 U.S.C and its partners use and! Another helpful tip is to make sure that your package, contact FedEx immediately number says but... Cookie is set by GDPR cookie consent plugin all 50 states issued warnings about mysterious, unsolicited if. May check with your shipper first otherwise youll hit a roadblock before you even get started easiest! You did over a single package have no control over, but no here. To come been there for days to come important to modern society hold on the date they delivered,! A shipper inputs an incorrect address could be delivered to the wrong,! Are marked with an asterisk ( * ) this happens may still use certain cookies to the. May charge them a fee your details you recently changed addresses with an asterisk ( *.! Always responsible in that case and they also have policies regarding wrong delivered packages or my refunds from the location... Notification with no package to the wrong address to other things that could out. 1-800-463-3339 and you may not give you a refund if the package is returned to us because recipient! 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Approach the company unsure, ask your FedEx ground route timed perfectly.etc 18 U.S.C rates... May remain there for days to come your address marker stand out refunds for that reason alone correct this for... Should not keep a misdelivered package for any reason get me my package posted... Fedex representatives will help you get to a typo on the package is to! Newest trends in home improvement way to get a refund if my package tracking number get. Is to make your address extremely visible your concerns, lets say that you no.