Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. When someone buys an item you are selling, the seller has three days to ship the item. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Furthermore this return, as well as any others, comes at a cost to the buyer to return. Im sorry you had to go through such a frustrating situation. If you buy a defective item you are screwed. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. "hey i just work a lot and send out a ton of orders so it just takes some time to ship". but always within their 3 day window. ', Press J to jump to the feed. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. Definitely feel scam here, they dont have protection for sellers? sent it to Mercari. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. Seller stated oh, I just forgot to mark it shipped. Kept waiting. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. If you find a place, post it or message me please. I would have sold it locally even for higher price. Clever error or software glitch? Getting free shipping on Mercari is simple and easy! I have sold on poshmark numerous times without any issues. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. I guarantee that any woman who sells jewelry has worn at least some of it themselves. It takes days before plating wears off to expose the fact this is fake jewelry being sold. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. I tried to fix it and they told me they cant do anything about it. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Will NEVER bother with this site again-Be warned! But everytime Mercaris support team came to the rescue. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. No communication whatsoever!!! I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. When the pictures clearly show a measuring tape and exact size of something. When I use an app it is a matter of convince. My experience with Mercari as a seller, NO GOOD! I wasnt letting this happen. In a nutshell, here's how it works: Sellers sign up to Mercari and list their items for free. Never again!! The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. 2. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. And you will only attract cheap customers who are usually garbage. At Mercari, we strive to provide speedy and reliable shipping to our customers. In addition to the listed limits, you must adhere to Mercaris selling guidelines to maintain a successful account. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. I'm glad I'm not just being impatient. Great. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. Amazon takes a huge % of your sales, too huge. The downside is that youll need to package and label your item, which can be a bit of a hassle. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. Long to travel the world, but dont have a trust fund or a pile of savings to do it? Well be happy to help. 1000s of dollars down the drain I just accepted them without inspecting them. There is silver and gold items all over site .Why was mine taken down? Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. Hello! If you dont like the buyers offer, you can decline. Especially for a package over 36 cubic inches. Mercari itself is a completely legitimate and reliable e-commerce marketplace. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. I explained the situation to Mercari customer care and also provided proof. The entire process has been a mess. You cannot combine shipping on two items. While you can sell stuff at Mercari, you can make some affordable purchases as well. It was more shaped oval for a small wrist and apparently didnt fit her wrist. Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. For what its worth, thank you. So I emailed them and gave them the ID and waited. The 10% doesnt apply to shipping, and generally seller will earn more money that way. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. I had one seller cancel after saying the item had been shipped. EBay takes a % of your postage charged, really outrageous. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. And just how does it work to get paid if you do sell something! Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. Then another saying it must be shipped "within the time frame listed." Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. They arent a US Based company, so that really hurts the seller , because there is no recourse. I have issues with them too. Now, the seller has 3 days to ship the item to the buyer. For more details, check here. I sent the ring in 2 boxes completely bubble wrapped. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! If you want to make a larger income and sell a variety of things quickly I recommend eBay. That means drop the price. Cut to 4 months later. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. You need to call fedex and file a fraud claim. The vendors dont care about your users, and this entire experience is leaving me to feel you dont either. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. No one charges tax again for things bought At a yard sale! Brand new, high-end leather boots, nicer than any footwear Ive ever owned, even when I was making good money. This site is AWFUL when it comes to customer service or problems. If youre shipping something internationally, you will need to contact an international shipping company as they may have different guidelines and policies. I also find its a good place to Buy, but not to Sell. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This guy had very specific tastes. Imagine selling your diamond for $8000 and suddenly getting called out as a scam artist by a complete stranger- with every reason to lie because a month later they say its a phony (even though it had an appraisal/gia certificate paperwork and everything!) This was a brand new flawless ring with zero damage, so we agreed on $150. Im so sorry for you! With the exception of one item all other items suddenly sold . Later Blog. They charge $2.00 to transfer money to your bank account only if you choose instant pay. Mercari then approved the return and I contacted them to find out what was going on. Etsy claimed they paid her and tried to recoup from me. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! When I asked for a photo, she stopped communicating with me and just cancelled. Mecari protects both buyer and seller! Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! I currently sell only on eBay. In email was a USPS tracking number. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. Were happy to help. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. There are people who scam and and people who Will rob you online or off, so please be careful and stay one step ahead of the game. Contact Mercari and they will cancel for you and not ding your account. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. As far as ever being a seller on Mercari nope, nope, nope. Does the order automatically cancel if they dont? 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