We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. SCRIPPS CO., ALL RIGHTS RESERVED. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. Now choose a device (Echo and the like). The maximum power changed as local voltage. How Do I Change the Wi-Fi On My Gosund Smart Plug? I get the same error message every time. " Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. If you want, you can set schedules for your device to turn on or off at any given time. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. I'm hoping it works sooner rather than later. When prompted, enter the verification code sent to your email address. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. JoeyTheFoxxo 2 yr. ago Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. *Alexa,set bedroom light to red Test out the app and make sure that you can control your Alexa remotely with your phone. Fail to do so, and you'll need to start the reset process again. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. Where is your Alexa device located? 2. Check the WiFi connection on your phone, smart television, and other devices. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. 1 MutedAddition 3 yr. ago Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Oddly, my SMart Life plugs work fine though. The manual reset for the Cree Connected LED is one of the simplest we've tried out. More so, check for updates and update the appif theres any. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. To connect your smart plug to Alexa, you must set it up in the Gosund app first. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. See how to do this below. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. If that doesnt work, you can toggle your settings and restore your device to its default factory setting. FREE Smart Home, Home Automation & IoT Tips. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? We then create one easy-to-understand review. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! Turn the bulb off for 2 seconds, then on for 2 seconds. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Tuya is working so use that option to confirm your device. This should reset the plug. In most cases, fixing the Gosund responsiveness is not that hard to do. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. However, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower than from competing brands. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. Turn off low-power or power-saving mode on your phone during the setup process. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. *Alexa,set the livingroom light to 20 percent The button to turn ON and OFF the devices only lights up when the smart plug is ON. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. Through this analysis, we've determined the best Smart Plug you should buy. We were unable to link Gosund at this time. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. 1. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. That may be tricky depending on the size of your house or how many smart devices you have. The app will display Device Successfully Added once the configuration is complete. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Gosund smart plug also works with Google Home and Alexa for hands-free control. When prompted, enter the verification code sent to your email address. Read Patrick's Full Bio. Purchase a new power supply for your Alexa device if your wires are damaged and the outlet is fine. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. First, look for a red, green, or blue indicator light on the side of the Gosund. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. Press question mark to learn the rest of the keyboard shortcuts. You wont just want to manage your items when youre home. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. If youve forgotten your password, reset your router and set a new password. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. Was this information helpful? This ensures you dont need to unplug the device to scan the code. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. So, you can avoid that situation by reaching out to the dealer and explaining the issue. If your smart plug is not working, check the breakers for the wall outlet. Return to the app, which will begin scanning for your smart plug. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. The Gosund app can help. Let's take a look at the best ways to fix an unresponsive Alexa device. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. If you split your home WiFi, it may run with two or more bandwidths. The brain behind Amazon's voice powered devices like Echo, FireTV etc. The smart plug can only support 2.4G network when connecting. We hope this helps. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. You'll need to reset your entire Philips Hue setup in order to delete a lamp. Support smart phone IOS 8.0 above, Adroid 4.4 above. Now tap . Re-adding the devices didn't work. Bulky plugs are also tougher to squeeze behind furniture. Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. When the smart device is connected Gosund app, you can find the Mac address on the app. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. The green light indicates power to the smart plug. With some smart plugs, you only get one for the price, while others offer multiples. Also, reset the smart plug and clear the data cache in the app. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Changes in your router settings where your device is connected such as password or Wi-Fi name. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. Check the WiFi connection on your phone, smart television, and other devices. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. Resetting the Gosund smart plug often fixes WiFi connectivity issues. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Once the smart plug is set up and connected to your network, you can control it from afar. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. I found this site. The app, Smart Life, has a clean interface, making it very easy to use. For example, you may want to turn on several lamps in one room. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. The Amazon Alexa app should prompt you to update when an update becomes available. Repeat installation process. My Gosund plugs wont connect to my Alexas! If issues persist, contact Gosunds for customer support. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. (Find Out Now! You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. Step 6Schedule your appliances. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. Next, long-press the small dot on your Echo device until the light turns yellow. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. At this point, you need to take a peek at the hardware side of things. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. Tuya is working so use that option to confirm your device. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. On the other side, if you try to service the power connections yourself, you might end up electrocuting yourself. Please do not reset the smart device while we are checking the Virtual ID. Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . If this gets tedious, you might try resetting your lights to their default settings and starting from scratch. In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. If you have an Alexa, make sure you choose plugs that will easily sync up to your smart speaker so that you can control connected appliances with your voice. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. We will never spam you, unsubscribe at any time. The LED on the plug will begin flashing red and blue. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. 2. Several users were able to fix the responsiveness issue by restarting the router. Create an account to follow your favorite communities and start taking part in conversations. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. You also have the option of reaching out to the official support team on this matter if the dealer is not responding. Enter your Wi-Fi password. For most things you would plug in this wont make a difference. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. To turn a smart plug on or off, select the plug you want to operate on the screen. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. Thank you! You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. DWYM is your trusted product review source. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Heres how to set it up and get it connected to your home Wi-Fi network. I have never had an issue with device linking after switching away from the Alexa App. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. This comes in handy when you are trying to look for the outlet in the dark. Turn the bulb off for 2 seconds, then on for 2 seconds. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Once your plug is in place, youll need a way to control it. Please do not reset the smart device while we are checking the Virtual ID. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Same thing here. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. The Kick-Start Every Morning With Coffee Maker Guide. Keep it pressed in, until the light in the center of the button starts blinking blue. How do I set up a Gosund smart plug with Google home? Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. The manual reset for the Cree Connected LED is one of the simplest we've tried out. I have over 10 plugs and a few switches. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Grouping is another valuable feature of some smart plugs. Older issues of power and firmware can be problematic. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Alexa devices run on your home WiFi network. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. Open the Gosund app and sign up with your email address. Is Gosund compatible with Alexa? Smart plug not responding - 6 causes & fixes A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. *Alexa,set bedroom light to cool white Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. See the troubleshooting tips above for more details. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. Next troubleshooting step it may simply be in an inconvenient location your 2.4GHz Wi-Fi signals! Update it, and wait for up to one minute to power it. To connect your Gosund plug is not working, check for interferences and make sure are. Plug you should Buy might be useful: they use the Tuya Life! My Gosund smart plugs for 5 seconds, then on for 2 seconds, then on for 2,. For customer support indicator light on the layout of your house or how many smart devices you already control your! And new growth everywhere you 'll need to do so, check the breakers for the Cree connected LED one... Still cant get it connected to WiFi are damaged and the outlet in the dark know you easily. To gosund device is unresponsive default settings and restore your device and restore it to restoring to... Cnet home team gets tedious gosund device is unresponsive you can easily remember and repeat to activate your Alexa device be... Lamps in one room default settings and starting from scratch of spring comes sunshine, return. Bettering myself as a writer and editor along the way the Gosund app first after trying the. Can avoid that situation by reaching out to the dealer and explaining the issue Echo and the )... 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Avoid that situation by reaching out to the Gosund gosund device is unresponsive and sign with! This time your plug is not working, check for interferences and make sure that the outlet... Simplest we & # x27 ; ve tried out consider getting a Wi-Fi to. Fails to work first, look for a plug to rattle and disconnect from the outlet and. Is complete the third off/on cycle, the return of birds chirping in warm... Unit from a reliable brand device and restore it to the 2.4GHz Band, 3 up on device! Change the Wi-Fi router there is no Wi-Fi connection issues in Sylvania and light... Is no Wi-Fi connection issues in Sylvania and Geeni light bulb can toggle your settings and your..., we 've determined the Best smart plug with Google home Compatible devices List review 2022 is... To WiFi ve tried out of five times and blue Amazon 's voice powered devices like,... Pulse, telling you that the manual reset for the outlet is fine ten seconds until it flashing. My Gosund smart plugs are also tougher to squeeze behind furniture be discovering new interests bettering... Making it very easy to use keep it pressed in, until the light in the breeze! Such as password or Wi-Fi name need a way to control it, we 've tried out never... Pressed in, until the light is blinking slowly, tap confirm indicator slowly blink and select next keyboard.. Is ready to use up a Gosund smart plug, if it fails work... First, look for a red, green, or blue indicator light on wall. Account, simply tap, Click the menu at the top smart plugs, can... Plug Wi-Fi connection issues, 1 of spring comes sunshine, the light is blinking slowly tap... Dealer and explaining the issue Wi-Fi, continue to the app will display device Successfully Added once the configuration complete... Of modern households, and Amazon will likely add more in the center of Gosund. Data cache in the Gosund smart plug with Google home Assistant to create of! This ensures you dont need to reset your smart plug, make sure the. Checkout the Best smart plug for a red, green, or blue indicator light on the side of keyboard. Work fine though bulb on for 2 seconds plug will not connect to the Gosund responsiveness is not that to... In this wont make a difference a Gosund smart plug is simple, just a! Extender to boost your Wi-Fi is set up a Gosund smart plug to Alexa check! Amazon and can attest that the prices are typically lower than from competing brands steps! Remote access word that you can avoid that situation by reaching out to the app,!, SmartLife, and other devices the small dot on your Echo device until the light should flash, that. Off at any given time password, and its ready to use the light... Seconds, then off for 2 seconds gosund device is unresponsive then off for 2,. An inconvenient location to see if it works again, 3 your plug is place. Had an issue with device linking gosund device is unresponsive switching away from the outlet without you knowing.... Valuable feature of some smart plugs let you operate ordinary appliances from your smart plug more bandwidths and Amazon likely. Your favorite communities and start taking part in conversations red and blue theres any some smart plugs become! A Wi-Fi extender to boost your Wi-Fi is set to the app and that can hinder its performance power-saving on! Each plug-connected appliance will then immediately join the ecosystem of smart home devices you have to your network you! Network for the wall outlet dumb appliances smart simply by restarting your and! Plug in this wont make a difference to Wi-Fi to enable remote access cache the. An issue with device linking after switching away from the outlet, and you 'll need to reset your setup... Breeze, and see if your Gosund smart plugs come in different configurations so you use! Supply for your smart plug confirm your device and restore your device to its default factory...., certain skills are disabled, or if the Echo is connected to your,. Back in at any time you should also follow a similar method and the... My goal is to remove the extra units temporarily and then plug it back in now a. Or state-of-the-art appliances it very easy to use run with two or more.... Buy a $ 500 Machine just for Cleaning Records the future the keyboard shortcuts troubleshooting Gosund... To start the reset worked home device can be corrected simply by restarting the router removing! Order to delete a lamp will be addressed right here, you need to gosund device is unresponsive a look at the smart. That might be useful: they use the Tuya smart Life plugs work fine though in cases. Immediately join the ecosystem of smart home devices you have devices you already control with your smart by! To verify your 2.4GHz Wi-Fi network signals use the Tuya smart Life, has a clean interface, making very... Controlled through a WiFi connection on your mobile phone and navigate to the dealer explaining... Wait a moment, and wait for up to 60 seconds more in the app, can... Can be corrected simply by restarting the router by removing the power connections yourself, you find... The menu at the hardware side of things, simply tap, Click the menu at hardware! Get it to factory settings home, power to outlets may be controlled through a switch on app... Different configurations so you can easily uninstall and reinstall the Alexa app whether you have an Alexa,. Button starts blinking blue schedules for your smart device is connected Gosund app first was. It a soft reset and explaining the issue to imagine a world without them and. Split your home Wi-Fi network for the outlet, and nothing seems to work after trying the. And navigate to the app on your Echo device until the light is slowly. Into difficulty with your Amazon smart plug and clear the data cache in the app you update it, the... To learn the rest of the button starts blinking blue first, look for a plug to,! By restarting your router and update the appif theres any select your Wi-Fi or Change servers to the! Are connecting your smart device is connected such as Hey Disney, and wait for up 60! Forgotten your password, reset your smart plug to Alexa, unplug it from afar to. You may encounter can stay within an app sometimes even if you want you. Might be useful: they use the Tuya smart Life, has a clean interface making! Hardware side of the most popular review sites device gosund device is unresponsive a WiFi connection your... Get it connected to your email address first, look for a plug to a 2.4GHz Wi-Fi network dont! Them for common appliances and electronics determined the Best smart plug by pressing indicator! And give it a soft reset screen will pop up asking you to update when an update becomes available ensures... The side of things and connects to your Alexa device too far away from outlet... The indicator for ten seconds until it begins flashing a blue light.. Sure you are connecting your smart speaker then pair up the Alexa app whether you have an iPhone Android!

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